The first one I received was damaged. Wheels without air and a "loose thread" indicator tape under its frame. My 1 yr old sone cried because he saw me returning the bike inside its box. Good thing they replaced it after two days.
And regarding the replaced bike, it's almost perfect. There are just some scratches on the frame(even if that oart was covered with a box. But it is much better than the damaged one I first received. That's why I didn't complain about the scratches anymore.